Guests are responsible for all tickets incurred during their trip. These fines could be related to parking/ speeding/ other traffic offenses.
Reporting the fine to Drive mate
As soon as the host receives a fine which they believe happened during a Drive mate trip, then they need to follow these steps:
Our system is now fully automated to handle fines.
To proceed, hosts should visit Intercom.
Select ‘I want to nominate a guest.
The system will then prompt them to provide the relevant trip details. Once completed, they will receive the guest’s information along with the $25 inconvenience fee.
Transferring the fine to the guest
The instructions for transferring a fine to another driver are usually set out on the fine notice. You should follow those instructions.
You will need:
a copy of the fine or penalty notice
the Note to Transfer, containing the guest's name, address, date of birth, driver licence number and state or country of issue. We will email this to you after you send us a picture or scan of the fine.
If you are asked to provide more information, forward the request to Drive mate. We will provide further evidence of the responsible party to the issuing authority directly
VICTORIA
The processes below do not apply to parking fines that are issued by a local council. Each council has its own forms and process. Check the fine notice for instructions on how to transfer the fine.
Visit the Fines Victoria Nominate Website
Follow the online prompts to nominate the responsible driver, using the Borrower’s details we sent to you in the Note to Transfer
Retain proof that you have completed the nomination, such as a receipt number or screenshot of the successful submission
If the online form doesn't allow for the attachment of supporting documents, please submit the Note to Transfer through the issuing authority's online enquiry form referencing the penalty or obligation number of the fine.
You must nominate the responsible driver within 28 days of the issue date if the fine is for an excessive speed, drink driving or drug driving offence, or otherwise, before the due date.
If the fine reaches the Notice of Final Demand or Enforcement Warrant stage of the fines lifecycle, you can no longer nominate another driver. You may be able to request a review from Fines Victoria within the 7-day notice period.
Additional Resources
NEW SOUTH WALES
Visit NSW Nomination Website
Follow the online prompts to nominate the responsible driver, using the Borrower’s details we sent to you in the Note to Transfer
Retain proof that you have completed the nomination, such as a receipt number or screenshot of the successful submission.
If the online form doesn't allow for the attachment of supporting documents, please submit the Note to Transfer through the issuing authority's online enquiry form referencing the penalty or obligation number of the fine.
You must nominate the responsible driver before the due date of the fine. If you don't nominate the person or nominate them by the due date you may receive a fine for failure to nominate. If the due date has passed you can request a review.
Additional Resources
QUEENSLAND
Visit the online infringement nomination service
Follow the online prompts to nominate the responsible driver, using the Borrower’s details we sent to you in the Note to Transfer
Retain proof that you have completed the nomination, such as a receipt number or screenshot of the successful submission.
If the online form doesn't allow for the attachment of supporting documents, please submit the Note to Transfer through the issuing authority's online enquiry form referencing the penalty or obligation number of the fine.
You must nominate the responsible driver within 28 days of the date of the infringement notice. If you do not act before the due date you may need to dispute the fine (infringement fines only) in court to have it transferred to the responsible driver
Additional Resources
ACT
Follow the online prompts to nominate the responsible driver, using the Borrower’s details we sent to you in the Note to Transfer
Retain proof that you have completed the nomination, such as a receipt number or screenshot of the successful submission
If the online form doesn't allow for the attachment of supporting documents, please submit the Note to Transfer through the issuing authority's online enquiry form referencing the penalty or obligation number of the fine.
You must nominate the responsible driver within 28 days of the issue date if the fine is for an excessive speed, drink driving or drug driving offence, or otherwise, before the due date.
Additional Resources
WESTERN AUSTRALIA
On the infringement notice, complete Part F with the Borrower's details we sent you in the Note to Transfer
Mail the completed infringement notice to:
Infringement Management & Operations
Locked Bag 40
Perth Business Centre
WA 6849
You must nominate the responsible driver within 28 days of the date of issue on the infringement notice.
Additional Resources
TASMANIA
The processes below do not apply to parking fines that are issued by a local council. Each council has its own forms and process. Check the fine notice for instructions on how to transfer the fine.
There is no online nomination service in Tasmania, so you will need to complete a statutory declaration and post it.
Download the statutory declaration form
Complete the statutory declaration using the Borrower’s details that we provided in the Note to Transfer.
Have the statutory declaration witnessed by a Commissioner for Declarations
Take a picture of the statutory declaration and infringement notice for your records
Post the statutory declaration together with your infringement notice and a copy of the Note to Transfer to:
Traffic Liaison Services
Tasmania Police
GPO Box 308
Hobart Tas 7001
You must nominate the driver responsible for the fine within 28 days of the date of issue on the infringement notice.
SOUTH AUSTRALIA
The processes below do not apply to parking fines that are issued by a local council. Each council has its own forms and process. Check the fine notice for instructions on how to transfer the fine.
There is no online nomination service in South Australia, so you will need to complete a statutory declaration and post or email it.
Download the statutory declaration form
Complete the statutory declaration using the Borrower’s details that we provided in the Note to Transfer.
Have the statutory declaration witnessed by an authorised person (find a JP)
Take a picture of the statutory declaration and infringement notice for your records
Post or email the statutory declaration together with your infringement notice and a copy of the Note to Transfer to:
Manager, Expiation Notice Branch
GPO Box 2029
Adelaide SA 5001
or