Support

What is Drive mate?

Community Standards for Guests & Hosts

Drive mate Fuel Policy

Drive mate is committed to providing a clean and comfortable experience for both Hosts and Guests.

Vehicle Cleanliness Policy

What happens if the guest returns the car late?

Roadside assistance policy

Late Returns: What It Means for Hosts and Guests

Trip Modifications, Extensions, and Late Return Policy

Drive mate Trip Extension Policy

Fees & Fines Policy

Drive Mate's Damage Policy

Drive mate credits offer great benefits to both Hosts and Guests. Here’s how you can redeem your credits to maximize your experience.

How can I redeem Drive mate credits?

Drive mate Pricing 2.0 is an all-inclusive, usage-based pricing system that simplifies billing for hosts & guests

Drive mate Pricing 2.0

Deleting your Drive mate account

How can I raise a dispute?

Refer friends to Drive mate and earn credits when they rent a car!

Referral program

How Drive mate hosts can report and transfer traffic fines, including the automated process, documents needed, and inconvenience fee.

Drive mate Fines Nomination Policy

Sebastian

Essentials for every host and renter on Drive mate

Shared know-how

Find answers and get help from Intercom Support and Community Experts

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