Frequently Asked Questions
Click on the question you are looking for an answer to. Alternatively if you are just browsing around on how it works, see the video on the screen.
What is Drive mate?Why should I use Drive mate?Am I eligible to drive?What protection do I have against car damage?Can I take pets with me in the car?Can I cancel a booking?How is Drive mate better than other platforms?How can I redeem Drive mate credits?What happens when I go to pickup the car? What happens when I drop off the car? What do I do in case of an accident?