Drive mate offers flexible subscription plans to help Hosts manage key handovers, mileage tracking, and vehicle security. You can either bring your own supported device (BYOD) or request one from Drive mate.
Plan Options
1. Good mates- $10 monthly
GPS tracking via OBD (BYOD or Drive mate device)
Manual key handover
Automated mileage tracking
2. Best mates- $30 monthly
Keyless access via Otoplug (BYOD or Drive mate-provided)
Remote key handover
Automated mileage tracking
Keyless Access Technology
Drive mate Go 3.0 keyless technology entered field trials in October 2024.You may also use an existing Otoplug device or request one from Drive mate.
A $2 one-time transfer fee applies for each BYOD (Bring Your Own Device) device added to your account.
Optional Add-ons
Lockbox - $10
Enables manual handovers
Not compatible with BBI Insurance.
Secondary GPS - $5
Adds additional tracking for security.
Required in select postcodes.
BBI Insurance - $130
Covers your car between bookings.
Not compatible with lockboxes.
Device Options
You can choose to either:
Bring Your Own Device (BYOD)
Use a supported GPS or keyless access device such as an Otoplug.
A one-time setup fee of $2 applies for each device added.
Request a Device from Drive mate
Order a compatible device during plan setup. Additional charges may apply.
How to Subscribe or Change Your Plan
Follow these steps to subscribe or update your subscription:
Log in to your Drive mate Host account.
Go to Settings > Subscription.
Select your preferred plan:
Good mates – Manual key handover with GPS tracking
Best mates – Remote keyless handover via Otoplug
Choose your device option:
BYOD – Use your own Otoplug or GPS device
Drive mate provided – Request a device from Drive mate
Add any optional features:
Lockbox
Secondary GPS
BBI Insurance
Confirm your payment method and submit.
Need help choosing the right plan? Contact Support
Frequently Asked Questions
Q. Can I switch from Good mates to Best mates later?
A. Yes. You can upgrade anytime in your subscription settings. Please allow 2–3 business days for hardware setup or delivery.
Q. Is my Otoplug device compatible?
A. Most Otoplug models are supported. You'll be prompted to confirm compatibility during BYOD setup.
Q. What if I live in a postcode that requires Secondary GPS?
A. You’ll be notified during plan selection. The Secondary GPS will be automatically added if required.
Q. Can I use BBI Insurance with a lockbox?
A. No. Lockboxes are not compatible with BBI Insurance.
Click here. to find out more about the BYOD program.