Who This Is For
New users who want to rent a car on DriveMate and need to create and verify their account.
Eligibility Requirements for Renting
Before you create an account, make sure you meet the following criteria:
Age: You must be at least 21 years old.
License: You must hold a valid driver’s license (Australian or international).
If using an Australian license: It must be a full license (not provisional or learner).
Young Driver Surcharge: If you're under 25, a 10% surcharge applies to your booking.
If you do not meet these requirements, you will not be able to rent a vehicle through Drive mate.
Steps to Create Your Drive mate Account
Go to the Drive mate website or download the app.
Click “Sign Up” at the top right corner.
Enter your details, including:
Full name
Email address
Password
Verify your email address by clicking the link sent to your inbox.
Upload your driver’s license (front and back).
Complete identity verification by submitting any required documents (e.g., passport or utility bill).
Add your payment method.
Wait for account approval, which may take up to 24 hours.
What Happens Next
Once your account is verified, you’ll receive a confirmation email and can begin browsing and booking vehicles on Drive mate.