How Drive mate Protects You
We use a thorough screening process for every renter, which includes:
Identity verification (government-issued ID)
Valid driver’s license check
Driving history assessment
Credit and background checks, where legally permissible
These checks help ensure that only responsible, qualified drivers can book vehicles on our platform.
Insurance Coverage
Every trip is covered by Drive mate’s comprehensive insurance policy.
This includes:
Collision and liability coverage
Protection against theft or vandalism
24/7 roadside assistance
You're also protected against unauthorized use, and in the rare event of an issue, our support team is here to help.
You Stay in Control
As a vehicle owner, you always have the final say. You can:
Approve or decline any booking request
Set your vehicle’s availability and pricing
Review driver ratings before accepting a trip
This means you’re never obligated to accept a booking you’re not comfortable with.
What Happens if Something Goes Wrong?
If your car is returned late, damaged, or otherwise misused:
Our support team will assist in filing a claim
You may be eligible for compensation under the platform’s protection policies.
We’ll investigate renter behavior to ensure accountability