What to do in case of a breakdown?
In the event of a breakdown, pull over to the side of the road safely and turn on your hazard lights so that other motorists can see that you have broken down (if at night, leave on parking lights as well)
- Call the Drive mate team at (03)4160 2205 for assistance. Provide information about your rental (city/car details including number plate) advising them of your situation and breakdown location.
- Provide as much detail and information about the breakdown as possible (ie. run out of fuel, flat tyre, engine won't start)
- Drive mate will record your breakdown details and assign a roadside assistance provider nearby your location to help you get back on the road.