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Managing your trip
How do I Pick Up and Drop Off the car?
What to do in case of an accident?
How much will the repair cost and how do you ensure that it is fair?
How do I pay for tolls?
What if the LINKT device doesn't beep when driving through the gantry?
What to do in case of a breakdown?
Roadside assistance policy
How can I modify or extend my Trip
How are tolls, fines and traffic infringements managed?
Is the roadside assistance included?
What happens if the vehicle is damaged or is involved in an accident?
What happens if the car requires maintenance or repairs?
Trip modification and extension Policy
Cancellation Policy - Guests
Late Return Policy
Fees and fines policy - Guests
Repossession fees
Featured guides
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Letter from Drive mate founders
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For UCS Hosts - Bring your own device (BYOD) program
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What is the eligibility criteria for cars on Drive mate?
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What are the various subscription options for hosts?
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Subscriptions and device management guide
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Insurance Policy
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Drive mate 2024