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How to Install Otoplug in your car

Sebastian avatar
Written by Sebastian
Updated over a week ago

Purpose

Otoplug is the device that lets guests lock and unlock your car through the Drive mate app. Installing it provides a smooth, keyless pickup and return experience for your bookings.

Who this is for

Hosts who want to offer keyless access to their vehicles.

Installation fee

The cost of Otoplug installation is $400 per vehicle. You can choose one of two payment options:

Payment option

How it works

Total

Upfront

Pay $400 in one transaction

$400

Instalment plan

Pay $100 upfront, then 6 fortnightly payments of $50

$400

Before you start

1. Check your car’s eligibility – Your car must have a standard OBD2 port.

2. Choose your payment option – Upfront or instalments.

3. Prepare your car – The technician will need access to the vehicle during installation.

How installation works

1. Book your installation
After you confirm your payment option, our Support team will contact you to arrange a convenient time and location.

2. Professional installation
A certified technician installs Otoplug discreetly in your car. Installation usually takes about one hour and does not require permanent changes.

3. Testing and activation
The technician tests the connection with the Drive mate app. Once active, you can manage guest access (lock and unlock) directly from the app.

Benefits of Otoplug

- Keyless access –
Guests lock and unlock your car without needing the physical key.

- Faster bookings –

Make your car available for instant pickup, even when you’re not present.

- Peace of mind –

See when guests access your car and ensure secure handovers.

Next steps

Ready to install Otoplug?

- Contact our Support team through the app or email support@drivemate.au to book your installation.

- Confirm your payment option (upfront or instalments).

FAQs

  • Where will installation take place?
    A technician can install Otoplug at your home, workplace, or another agreed location.

  • How long does installation take?
    Most installations take about one hour, but timing may vary depending on your vehicle.

  • What if the device doesn’t work after installation?
    Contact Support via the app. We’ll help troubleshoot and, if needed, arrange a replacement.

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